Emergency Contact
24/7 Assistance — We’re Always Here When You Need Us
If you’re facing an urgent situation related to your relocation, visa status, accommodation, or legal issue — MetConnect offers round-the-clock support for all registered clients.
What Qualifies as an Emergency?
We’re available 24/7 for time-sensitive issues, such as:
Visa or Travel Disruptions
Missed embassy appointments, flight issues, or sudden travel plan changes? We help you rebook, reschedule, or adjust your plans immediately.
Urgent Housing or Transport Help
Lost keys, sudden move, or transport cancellations? We arrange emergency housing or relocation logistics.
Legal & Documentation Emergencies
Facing urgent legal issues or need immediate help with documents, translations, or compliance? Our legal experts are on standby.
Lost Passport or Documents
If your passport, visa papers, or ID are lost or stolen, we guide you through the emergency replacement process.
Health & Safety Support
Medical concerns, safety incidents, or emergency healthcare? We help connect you to local services quickly.
Important
Before You Call, Please Have Ready
Your full name
Client ID or Service Reference Number
A Brief Description of the Issue
Your Location and Contact Number
When to Call
Our emergency line is open: Monday to Sunday — 24/7 for active clients. Non-urgent matters should be directed through our Contact Page.
Not a Current Client?
We offer general assistance during office hours. Please book a consultation for personalized support.
Your Safety Is Our Priority
MetConnect’s emergency response team is trained to offer guidance and connect you with local professionals, authorities, or partners — ensuring fast and reliable help when it matters most.
Send us a message
This form is for urgent situations only—such as legal issues, visa expiry, denied entry, health-related incidents, lost documents, or urgent relocation support. We respond as quickly as possible.